Customer Service - what a joke!
So, I'd been updating the complex and not very helpful business onboarding system over three months and hadn't heard anything for two weeks so thought that was it. Got charged for the Store and advertising, then boom, account restricted and all listings stopped. It's the long weekend, so hours on the crappy bot and customer service and no one can say why account is restricted. Next few days same things hours on crappy bot and customer service, so I raise a formal compliant (which is as useful as a chocolate teapot), still can't explain restriction. Then come the action messages (in the middle of the night but you can't respond immediately as customer service hours are different even though it's all off-shore), where you do the one action and then have to wait a couple of days, and then get another one action, and have to wait a few days, still in this futile loop, still have no listings, still have frustrated customers, still getting charged for a service that doesn't exist. I can see now why so many people run personal accounts for business on eBay. Tempted to report this to ScamWatch as a subscription trap & to ACCC for deceptive conduct.