I accidentally doubled up my order…
I accidentally doubled up my order using my phone on a Saturday night. Realizing my mistake, I emailed customer service and by noon on Sunday the order had been corrected and my refund issued. Unheard of customer service. Very appreciative.
October 12, 2025
Unprompted review
Reply from Prolonlife
Hi John, Thank you so much for taking the time to share your experience! We’re delighted to hear that our team was able to quickly resolve your order issue and provide the level of service you deserve.
Your appreciation truly means a lot to us. We’re committed to making every interaction smooth, timely, and supportive. We’re so glad to have you as part of the Prolon community and look forward to continuing to support your wellness journey!