Steer well clear of this company
Steer well clear of this company . It is a complete rip off . Today I paid 87euros for 2 people to get into the acropolis with an audio guide . ( I could have got in for 40 euros on the door .) What they didn’t make clear until you had paid the money was that you needed to pay more for an app to download the info onto your phone . I was unable to do this due to poor signal . When I complained on live chat I was told I would hear back in 1-2 mins as they would escalate my concerns . Needless to say nobody got back to me . They are a complete rip off so I advise everyone avoid this company.
Reply from Headout
Hey Linda,
I’m sorry things didn’t go as planned, and I’d love to fix this for you right away.
Please share your booking ID (if you have it) or the email ID used for your booking here https://bit.ly/hedout.
Once we have your details, our team will dive right in to resolve it ASAP.
Thank you so much for your understanding and patience. I’ll make sure we turn this around for you!
Lamar
Team Headout