Kishan Rabheru

Madi from the NBS provided exceptional customer service during the process of transferring my deposit from NBS to the solicitors. There were some unexpected issues but Madi was able to assure me all will be fine, what the next steps need to be and it would be resolved in a timely fashion.

Thank you Madi for your help :)

We first met Chris from The Mortgage Store while exploring mortgage options for a new-build property at the Broadnook estate, having previously received advice from another broker. From the outset, Chris exceeded our expectations—not only by showing us possibilities we hadn’t considered, but also through his exceptional customer service and dedication.

He was incredibly thorough, attentive to our specific needs, and always offered honest, tailored advice without ever trying to upsell. It was clear that his goal was to help us find the right solution, not just any solution.

Chris made the entire process smooth and stress-free, providing expert guidance every step of the way. A special thank you also goes to Charlene, who was fantastic in keeping us regularly updated on the progress of our application.

Thank you both for making our journey from securing our first mortgage to moving into our first home so straightforward and easy. We couldn’t recommend The Mortgage Store more highly—and we’ll definitely be back when it’s time to remortgage!