tina sartain

Bought 3 dresses, material not as expected and definitely not worth the quality. When I tried to return 2 the system wouldn’t let me generate a return code. I contacted them and they told me it was my address and that this often happened. Advised to input my address differently, which still didn’t work. When I got back to them they told me I was now out with my 30 day return period and they wouldn’t let me arrange a return my end. No refund, no nothing. Now I am left with 2 low quality items and out of pocket 170 pounds. Pooorest customer service I have experienced in a long time. I would advise anyone thinking of using this company to proceed with caution😡