I received a tracking number for…
I received a tracking number for replacement case/glass. Item was tracked as being delivered to my house for 2 days, then re-shipped from Chicago? I am in Colorado. Called customer service, requested callback, no callback. Sell OtterBox for work and speak highly of warranty. Will lead people toward UAG/ ITskins/kate spade/ casemate from now on.
If you were sorry, you would send the product. Still has not arrived. You do not help people, you put a comment to pretend you did.
I did reach out, and no one called back after 2 different callback requests. Why can’t you produce a clear case that doesn't turn brown, figure that out.
October 2, 2025
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