First time playing on this site and the last
First time playing on this site, fulfilled the wagering requirements to withdraw! I played the slots and made it up to about £1,200 to which I was only allowed to withdraw £188 and the rest disappeared!
One big con, what is the point of allowing me to keep playing to meet the wagering requirements to then not let me withdraw it all.
I think this is something that needs to be looked at as not very fair.
Reply from Happytiger
Hi Dani,
Thank you for taking the time to share your experience — we’re truly sorry to hear that it left you feeling disappointed.
When bonuses are involved, there are sometimes limits and conditions that affect how much can be withdrawn. These are always part of the offer and meant to keep the experience fair and enjoyable for everyone. However, we know this can feel confusing, and we’re sorry if that information wasn’t as clear as it should have been.
If you’d like, our support team can review your account in detail and explain exactly what happened in this situation. They’ll be happy to walk you through it step by step and make sure everything is fully understood.
Best regards
The Happy Tiger Team 🐯