Was told by a customer service rep that…
Was told by a customer service rep that promo codes can’t be used on authentic items they can only be used on counterfeit items that they sell terrible customer service would recommend you stay far far away from fanatics you will regret buying from them
October 10, 2025
Unprompted review
Reply from Fanatics
Hello Scott,
I sincerely appreciate your feedback, and rest assured our gear is fully licensed. Our main goal is to create a fun shopping experience for our fans. I reached out in a separate email with more information. I look forward to your response. Best wishes, Madison