Can't enjoy my new shoes because DHL…
Can't enjoy my new shoes because DHL Parcel has not delivered it although they say they did it. Two days later I still have not received any answer from their side. You should change your delivery company.
Reply from Cruyff
Hi Ivan,
Thank you for your review. We’re sorry to hear that you haven’t received your order yet. Unfortunately, we don’t have control over DHL’s delivery process, and in rare cases, this kind of issue can occur.
Of course, we want to make sure you receive your package. We’ve already contacted you by email to start an investigation with DHL. Please check your inbox and spam folder so we can resolve this for you as soon as possible.
If the parcel cannot be located, we will provide a suitable solution. For any future questions, you can always reach us directly at service@cruyffclassics.com. We’re here to help!