I needed help setting up a direct debit…
I needed help setting up a direct debit for our payments for convenience purposes. I had already rung once before and had encountered difficulties in getting our issue sorted out. But Callum Wilson today carefully listened to our problem and quickly resolved the problem and our direct debit set up in minutes. Great service , thank you
October 9, 2025
Unprompted review
Reply from Castle Water
Hello Lucy,
Thank you for leaving us a 5-star review, it is great to hear that Callum provided great service when ensuring your direct debit was set up efficiently.
Kind regards,
Ellis