Cindy Lushbaugh

United States

Reviews

Review of Derila Pillow


Rated 4 out of 5 stars

Give all options up front

I would have given 5 stars, but I don't like buying something and then having additional options come up like the pillow covers. Also, the way the pillow is presented cooling is part of original purchase then you want me to purchase a cooling cover. Give all informaton UP FRONT and let the customer decide.

October 9, 2025
Unprompted review

Reply from Derila Pillow

Hello Cindy,

Thank you for your feedback and for bringing your concerns to our attention. We understand how important it is for customers to have all the information upfront when making a purchase decision. Your comments about the additional options and the presentation of cooling features for our pillows are valuable to us, and we will certainly take them into consideration for future improvements.

If you have any further questions or need assistance, please feel free to reach out to our customer service team at https://support.derila.com. They will be more than happy to help.

Thank you for choosing Derila, and we appreciate your review.

Best regards,

Derila Support Team