I called the English customer service…
I called the English customer service about an invoice OCR issue, and the lady was completely rude and unhelpful. She didn’t even try to help, just wanted to get rid of me.
October 8, 2025
Unprompted review
Reply from Folksam
Hi Elvis!
I'm really sorry about your experience when contacting us. You should always be met with professionalism and respect, and I'm sorry you feel that was not the case this time. We would really like to get in touch with you and sort out the question at hand. You're more than welcome to contact us via our chat at folksam.se and speak to me or one of my colleagues.
Thank you for taking the time to leave a review, it's really important for us. Have a great rest of your day.
Best regards
Robin, Folksam