Polite and very satisfactory interaction
My account had gotten very screwed up when I signed up. Somehow I found I was paying for 2 subscriptions (later I learned there were 3). I don’t know if the system screwed up or I did, but I shot off an email right away. Mack looked into my situation and offered to consolidate my accounts to keep me signed up with an extra bit of time until January. I love the exercise system and how careful they are about my danger areas and changing exercises. Everything was handled to my complete satisfaction. Thank you so much
Reply from FitMe
Hello Jill!
Thank you so much for sharing your experience! We're so glad to know that you are satisfied with our Support Team's work. We've passed your feedback to them, and they are incredibly grateful to you!
If there's anything we can do to make your experience even better, just let us know at support@fitme.health.
Have a wonderful day!