DO NOT USE!!
DO NOT USE!!! They will rip you off. I asked them round to install a tap. I was quoted £195 for the works. Upon arrival the plumber looked at it for 2 minutes. Went away for about 30 minutes at which point the office called and said the job would be £425.
The job was completed (taking only 40 minutes so equivalent of £600ph) but the piping started to leak after he left - creating an issue with the flat below. On calling them they refused to fix the problem for free alleging a problem with our pipework (which was not leaking before the visit).
At which point I got a different plumber.
Reply from PM247
Thank you for your feedback, and we’re very sorry to hear about your experience. We completely understand how frustrating it must have been to feel overcharged and then face an issue with leaking pipework after the job was completed.
While we’re pleased the initial installation was done promptly, we regret that the pricing and follow-up service left you dissatisfied. This is not the standard we aim to maintain.
Please contact our customer care team with your job reference so we can review the full details, including the quotation and the leak issue. We take matters like this seriously and will ensure it’s properly investigated to provide a fair resolution.