Joe Marchand

The young lady who checked me in was rude, no customer service skills at all. She told me I could cancel my reservation while I was standing at the counter. If there was another rental place close by I would have. My car insurance company said I was fully covered, my credit card company said I was fully covered, and the rude counter agent wouldn't accept any of my insurances and charged me 30$ per day, which as a Canadian I had to pay an additional 30% on top of the daily charges.