Alison Money

I received a letter for an unpaid parking fine for £170. I paid via PayPal, it said that the payment had been unsuccessful. I proceeded to pay on my credit card. I then noticed that the PayPal payment HAD been processed. Therefore this payment has been processed twice. I called and was advised that this would be credited back to me when the payments had cleared. Have tried to ring several times and been waiting for over an hour most times and due to time restrictions have had to abandon the call. I have emailed several times and have had an automated response advising of a reply in 7 days. I am still waiting and this was 12th August. This has been very frustrating to say the least.