I would have given a five star rating.
I would have given a five star rating.
But yesterday I called for a ride and PASCAL answered my call, he was near my pick up spot but kept on driving all over the map and after 40 minutes he canceled my call. By the time mother driver came I had lost a 1 hour time. Other then this incident it is a great service and a 5 star. JUST STAY AWAY FROM ANY DRIVER NAME PASCAL.
October 6, 2025
Reply from Bolt
Hello Nicola, we’re very sorry for the inconvenience you experienced. Thank you for your feedback; it helps us improve our service. Please contact our in-app Support (☰ Menu > Support) so our team can investigate and resolve the issue as quickly as possible. We’re glad to hear that, aside from this, you find our service great.