Would book it again!
Our Van was punctual and we had a pleasant ride. It would be nicer if there was more information about it though - we had to change vans inbetween the ride, which was no problem but wouldve been nice to know :)
September 30, 2025
Reply from 12Go
Dear Julia,
Thank you very much for your feedback! 🌿
We’re happy to hear you had a pleasant ride and appreciate you sharing your experience. Sometimes, operators may arrange a van change during the journey due to logistical reasons — for example, route optimization, passenger connections, or occasional technical issues.
We understand that clearer information in advance would make the trip smoother, and I’ll make sure to pass your suggestion along to the team to help improve future communication.
Volodymyr, 12Go Team