CU

customer

Germany

Reviews

Review of Urban Outfitters


Rated 3 out of 5 stars

Package damaged and missing items

First package arrived fine. Second one arrived ripped open, missing items and a week after its planned arrival date.
Update: The issue was resolved very quickly, though sadly the missing article was no longer available.

September 25, 2025

Reply from Urban Outfitters

Hi there, we're sorry to hear of this issue! Rest assured that this feedback will be raised with our team, and we appreciate you making us aware of this. We can see this issue has been resolved by our support team. Please let us know if we can be of further assistance. Thanks, UO Team.