k el
Morocco
Reviews
Review of Quick Parking
Review of StressFreeCarRental.com
Poor service
Poor service! I reserved a car for 10:30 PM and included my flight number. They don't have a counter and I couldn't find them anywhere outside. I had to ask other people on the street for them, until I saw a small white Kia Picanto from Weego. I asked him, and he told us to go to him. He took us further to the parking lot, and in the meantime, we arrived at the other man's house at 11:10 PM. The man said, "You have to pay €50 for being late." First of all, I couldn't find them anywhere. I spent over 30 minutes searching inside and out. And the plane landed a bit later than planned. I left the car for him and canceled the reservation! I reserved for €50 and wanted to add insurance for €46, and then I'd have to pay another €50 for being late. There are plenty of other reputable agencies where I can rent.
October 5, 2025
Unprompted review
Reply from StressFreeCarRental.com
Dear Customer,
We’re sorry to hear about your experience. Please note that the car rental companys late collection policy — including any potential out-of-hours charges when agents are required to remain on site beyond normal working hours — is clearly explained both before booking and again in your booking confirmation email, along with full vehicle collection instructions.
As StressFreeCarRental.com is the broker and booking agent, we don’t operate the rental desks directly. The local car rental company manages vehicle handover and applies any applicable out-of-hours fees.
Since you have not provided a booking reference or email address, we’re currently unable to locate your reservation to review the case in detail. If you can kindly contact us at help@stressfreecarrental.com
with this information, we’ll be happy to investigate further with the car rental partner.
Stress Free Car Rental