PA

panpan

United States

Reviews

Review of Priority Pass


Rated 3 out of 5 stars

experience on lounge at JFK terminal 4

like: 24 hours open so that passengers can have a place to rest.
dislike: not much selection of food for passengers to choose. I would suggest at least to provide some noodles, some soup (there is one soup provided but it was finished and not refill by staff) or some sandwiches.

September 24, 2025
Unprompted review

Reply from Priority Pass

Hello there, thank you for sharing your feedback. We’re glad to hear you appreciated the lounge being open 24 hours for passengers to rest. We’re sorry to learn that the food options didn’t meet your expectations and that some items weren’t replenished. We’ll be sure to pass your comments to the lounge management team so they can review the food variety and service consistency. Regards, Priority Pass