VI

Vishnu

India

Reviews

Review of Priority Pass


Rated 2 out of 5 stars

Firstly my rating is for for lounge…

Firstly my rating is for for lounge service team. Not much available options.. Also they could not tell me before swipe to check the charges. In my app ihs showing as 2 are available I have swiped for 2 big surprise i got charge for 1 from amex team. The charges is almost 3 times of regular costs..Before swiping it must be informed like how other cards are confirmed it's chargeable or not. Other than this it was extremely happy..

August 22, 2025
Unprompted review

Reply from Priority Pass

Hi Vishnu, thank you for sharing your feedback with us. We're glad to hear you were otherwise happy with your lounge experience, but we’re sorry for the confusion around the visit charges. Please reply to our direct message with your membership details so we can review the transaction and provide more clarity regarding the charge. Regards, Priority Pass