Transparent Review
I appreciate the natural quality of the Imperial Herbal Skin Care products. They feel and smell organic, and I haven’t experienced any negative skin reactions, which is always reassuring when trying new skincare.
That said, I do want to share a few areas for improvement. My order took over a month to arrive, which was disappointing. If this is a standard shipping timeline, I believe it would help greatly if the company communicated this upfront so customers know what to expect. Transparency around order processing and delivery would go a long way in building trust.
Additionally, one of the jars in the skincare package does not seal properly. The twist top doesn’t close all the way, which allows air to enter and hardens the surface of the product around the rim. This is frustrating, especially since it affects the quality of the product.
As for results, I’ve been using the products for about three weeks. While I haven’t noticed drastic changes yet, my skin has tolerated them well, and I could see myself repurchasing if delivery times improve and packaging issues are resolved.
Overall, Imperial Herbal Skin Care offers promising, organic-feeling products. With better communication about shipping and some adjustments to packaging, the customer experience could be much stronger.