Antonio Calinas

I've been waiting since September 25th for the label to be sent to me for a free return of an item that doesn't fit (BOOTS).
I've already emailed them, and they didn't even have the commercial integrity to respond.
The return deadline is just over five days away.
I only made the purchase because it was eligible for a free return.
So I'm left with boots that don't fit and 200 euros out of pocket.
I don't trust VET SECURITE, and as such, I will never recommend using them for shopping.

I'm sorry, but it was and still is a terrible experience.

VET SECURITE, never again.

RETURN FROM MARCHANDISE, 09/22/2025, #RE096132

Não cumprem com o prometido, dão informações contraditórias, não respondem a emails, infelizmente mais uma má experiencia e se em tempo útil não resolverem dar noticias, não poderei aconselhar esta loja online a ninguém.

Order reference: JLCYOBPKN
Return Order: 096132
Email 30/09/2025 - Complaint: Missing GLS Return Label