Grigorii

Italy

Reviews

Review of Everli

Rated 1 out of 5 stars

Worst delivery service EVER

I ordered a delivery on Saturday. The earliest time slot was Monday (I honestly don’t know why you can’t deliver the next day on Sunday, but okay, let’s ignore this for now). Monday morning I get an email that the delivery will be moved to the NEXT day. Why? Why does it take so long? A whole day??

But that’s not even the worst part, next day in the morning I get the SAME notification that my delivery was moved ONCE AGAIN. And I’m a Premium user. This is just nuts, is this how you treat Premium customers? Thank God I didn’t sign up for a yearly subscription; I would regret this purchase for the rest of my life. I’m never using Everli again. They left me with no food for two days. Giving 5 euro coupons as some sort of compensation sounds like a joke, do you really think I’m going to place yet another order?

September 30, 2025
Unprompted review

Review of It Everli

Rated 1 out of 5 stars

Worst delievery service EVER

I ordered a delivery on Saturday. The earliest time slot was Monday (I honestly don’t know why you can’t deliver the next day on Sunday, but okay, let’s ignore this for now). Monday morning I get an email that the delivery will be moved to the NEXT day. Why? Why does it take so long? A whole day??

But that’s not even the worst part, next day in the morning I get the SAME notification that my delivery was moved ONCE AGAIN. And I’m a Premium user. This is just nuts, is this how you treat Premium customers? Thank God I didn’t sign up for a yearly subscription; I would regret this purchase for the rest of my life. I’m never using Everli again. They left me with no food for two days. Giving 5 euro coupons as some sort of compensation sounds like a joke, do you really think I’m going to place yet another order?

September 30, 2025
Unprompted review

Reply from It Everli

Dear Customer,

Thank you for your feedback — we’re really sorry to hear about your experience.

We completely understand how frustrating it must have been to face multiple delays, especially as a Premium user.
That’s definitely not the level of service we aim to provide. While unexpected situations can occasionally affect our delivery schedule, we know that communication and reliability are key — and in this case, we clearly fell short.

The €5 coupon isn’t meant to minimize your frustration, but rather a small gesture while we work to make things right.

We are available every day from 9am to 9pm via chat, or via email at help@everli.com.

Thanks again for your valuable feedback.