I haven't bought my reservations yet…
I haven't bought my reservations yet but was just about to buy the one for Nashville, TN. I decided to read reviews first. Every complaint your company immediately responds to, but only says that you're sorry and someone will reach out. Question???Do you ever reach out and make things right or is that just an automated response to make you look good? Waiting on your reply before I make my reservations. Thanks so much, Araminta
Reply from Booksi
Hi Araminta,
Thank you for taking the time to share your concerns — we truly appreciate you reaching out before making your reservation.
Please rest assured that our replies are not automated. Every message we post is from a real member of our Customer Support Team, and when we say that someone will reach out, we genuinely mean it. Our goal is always to address each situation personally and ensure that our customers are fully supported and satisfied.
We completely understand wanting to feel confident before booking, and we’re here to answer any questions or clarify anything about your upcoming Nashville reservation.
You’re always welcome to contact our team directly at support@booksi.com, and we’ll be happy to assist you right away.
Warm regards,
Booksi Support Team
