So...I can tell you about my experience when I have products
So, far, my item has not been delivered. Cannot say I'm satisfied, when I haven't seen or touched the products.
Reply from ZEDE Paris
Hi Casey,
First and foremost, we sincerely apologize for the delay and any frustration this has caused you. We completely understand how disappointing it can be to not receive your order on time.
Upon checking, it appears that the courier unfortunately lost your original order, which led to the delay. As per our email communication, we promptly shipped a replacement item to ensure you received your order. We are pleased to confirm that your replacement order has already been delivered, and we hope you are happy with the bags despite the initial issue with the courier.
We truly appreciate your understanding, and we want to assure you that we are working closely with our logistics team to prevent such issues from happening in the future.
We value your feedback and your support, and we hope you will continue to shop with confidence at ZEDE Paris.
Best regards,
ZEDE Paris Team