No notice of delivery at pick up point
Overall I’m happy with Veepee.
However one of the goods was delivered at a pick up point without any announcement. So it was send back without any notice.
Reply from Shop Veepee Benelux
Dear Irma,
Thank you for your message and for sharing your experience.
We are sorry to hear that you did not receive a notification about the delivery at the pickup point and that your order was returned as a result.
This is obviously not the service you should expect from us, and we understand that this is very annoying for you.
We would like to resolve this with you!
Could you please send us an email to feedback.benelux@veepee.com with the subject line ‘Trustpilot’?
Please don't forget to include your order number and any additional details.
Our team is ready to help you and make sure everything is sorted out.
Once again, we apologize for the inconvenience and thank you for your trust in Veepee.
Kind regards,
Sophie