Item not received, Refunded including shipping
On 13th August, I ordered a small item for delivery to Carriacou (Part of Grenada in the West Indies). Usually major couriers take about 1 week from UK.
I write this on 26th September, I have still not received the item, and despite several requests, I have not received a refund.
In mid October, I did receive a full refund.
I believe that KSI acted correctly but were badly let down by the shipping company that they used. (UPS)
August 11, 2025
Unprompted review