Terrible
Terrible, been trying to contact them for a week. Phone and email do not work, only the horrible chat bot and a bit on wattsapp. Once refunded I will never be ordering from them again.
September 20, 2025
Unprompted review
Reply from Stradivarius
Hello Mahmuda,
Thank you for your review. Your feedback will help us improve and make the Stradivarius experience even better for everyone. A member of the Customer Service team will contact you to find a solution. Thanks again for sharing your experience with us. We’ll look for new ways to prevent this from happening again. Kind regards.