Horrible customer service & deceptive business
Horrible customer service. I ordered two t-shirts on June 16, and I got one, but I never received the second one. Every time I emailed support, I'd get an automatic reply that I would get an answer within two business days. Only once. And I was told there was a "supply issue". So, I gave them until Sept. 1. By Sept 3, I had to get on their chat and requested a refund. Never got it. I ended up going through my credit card and disputing the charge. That was the only way. For buyers, don't order anything from them. From organizations, do not use them. I feel bad for the nonprofit that I wanted to support by getting the shirts. I did let them know of the issue.
Reply from spri.ng
Thank you for taking the time to share this feedback. We sincerely apologize for the experience you’ve had and understand your frustration. We’ve followed up on your open ticket and look forward to resolving this for you as quickly as possible.
