I took ages for order to arrive have…
I took ages for order to arrive have been trying to contact them to return item no returns slip in the parcel have send numerous emails as instructed on the website and have not heard anything back no idea how I am meant to return this items and get a refund
September 25, 2025
Unprompted review
Reply from Alden & Ash
Hello there, we’re sorry to hear about the delayed delivery and the difficulty reaching us for a return—that’s not the experience we promise. Please email info@aldenandash.com with your order number; our care team will respond within 24 hours to arrange a solution that suits you best. We appreciate you flagging this.