Cheree Owens

United States

Reviews

Review of Vantique

Review of GovAssist LLC

Rated 1 out of 5 stars

Horrible!!!Scam!!! Beware

I ordered from here and never received the product. I filed with my bank and it was reversed because they said I did receive the product. I tracked the product and it still says in transit. Never arrived. So I am out $148 with no product. They falsified documents to the bank that I received the product. If they would have not lied to the bank that the product had been delivered, it would have not been reversed. Now, I have to reopen the claim due to false documents provided by the company. I have the tracking number that states still in transit

October 14, 2025
Unprompted review

Reply from GovAssist LLC

Hello Cheree,

Thank you for sharing your feedback.

Chargebacks are handled directly by the cardholder’s financial institution, and once a dispute is filed, the bank becomes the sole decision-maker regarding the outcome. If a refund request had been submitted to us directly instead of through a chargeback, we may have been able to assist in line with our refund policy. However, after a dispute is opened, we are no longer able to offer alternative resolution options through our system.

If you have any questions about the bank’s decision, we recommend contacting your financial institution for clarification.

Review of Nobltravel

Rated 5 out of 5 stars

Excellent customer service

Steve provided Excellent customer service. Answering and sovling all issues in a timely manner

September 24, 2025
Unprompted review

Reply from Nobltravel

Thank you for your kind words!
We’re thrilled to hear Steve provided excellent customer service and resolved your issues quickly.
We appreciate your feedback and are here to help anytime!