Allison Pratt

United States

Reviews

Review of Hello Molly


Rated 5 out of 5 stars

Returns...they can be easy

My daughter ordered a dress without reading the measurements by size and we found ourselves with a garment that wouldn't zip. I generally despise returning items, but the Happy Returns process to issue store credit was super simple and the credit was immediately available for use. Had a hiccup trying to use the store credit and customer service (Tanya, specifically) responded promptly with helpful information to get us moving in the right direction. Will continue to shop Hello Molly for my teens attire needs.

September 23, 2025
Unprompted review

Reply from Hello Molly

Aww, we love that! Thank you so much for sharing your review with us, Allison. We are happy to hear that the customer service provided by Tanya was an effective one in that case. Thank you again and we love having you as a customer of our brand :) xo