NM

Nikki MJ

United States

Reviews

Review of Cool Frames


Rated 1 out of 5 stars

Awful Experience

The customer service is terrible. They did not indicate my frames were on back order. I was told at checkout they’d be here within a week, and then they emailed to tell me it would be a month and refused to refund my expedited shipping request. I have requested the order be canceled, so hopefully they refund the order quickly.

September 22, 2025
Unprompted review