TB

Nomad...well, I purchased 2 bands on a Friday
(Sept,19) and the website states two business days for them to process and ship orders. This would mean by Monday or Tuesday yet they waited until 5 business days later to created the label to an order that is well past their "processing" time. It is now a full 7 days later and the order has yet to ship so I requested a refund. Well folks, their shotty customer service department (you can only email them) has stated the product has shipped so it cannot be cancelled. According to their provided tracking number the order hasn't been delivered to USPS for 2 day shipping. The company needs money, or their customer service team is that lazy. Either way, I would order via amazon and not from their direct site as they have some clear processing issues coupled by some integrity issues.