Order still not even shipped past expected delivery date.
My order was expected to be delivered today on 9/22/25, however the order status shows that the order has not even been shipped. Reached out to customer service via chat twice and was told that my order is delayed. Obviously! No other information provided. No idea when I will receive my order. Terrible customer service. Extremely frustrating that I can't speak to an actual person. Never ordering from here again unless this gets resolved quickly.
September 22, 2025
Unprompted review
Reply from Stradivarius
Hello,
Thank you for sharing your experience. We look forward to receiving more details about what happened so that we can continue the conversation and find a solution. Thank you and best regards.