BE

Ben

United Kingdom

Reviews

Review of Official Gatwick Airport Parking


Rated 3 out of 5 stars

Parking is great

Parking is great, the support if you need to change or amend anything is a nightmare and you cant get through to anyone, on a previously cancelled flight i could not speak to anyone to amend booking

October 5, 2025
Unprompted review

Reply from Official Gatwick Airport Parking

Dear Ben

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear of the difficulties you experienced in reaching us to amend you booking.

We aim to provide world class service to all of our customers and to provide any information or assistance that may be needed. It’s disappointing to hear that you have not been able to get thorough to us. Please rest assured your feedback will be shared with our Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Review of Daveandcarteruk


Rated 1 out of 5 stars

Avoid at All Costs

Avoid at All Costs – A Truly Awful Experience

I placed an order in July and received the shirts three weeks later. Unfortunately, the quality was shockingly poor—more like something you'd find in a novelty or joke shop. They smelled unpleasant and felt unsafe to wear; I genuinely worried they might be flammable.

But that was just the beginning.

Only after trying to return them did I discover that this so-called “friendly” company isn’t UK-based. Returns must be shipped to China at your own expense—mine cost nearly £40. Now, the shirts are stuck in customs, and I’m out of pocket.

Despite following all their instructions, Dave and Carter have refused to take any responsibility. I’ve exchanged around 40 emails with them, and all I get are generic responses telling me to “email support.”

This has been, without question, the worst company I’ve ever dealt with. Save yourself the frustration—do not spend your money here. You’d be better off literally tearing up your cash.

September 22, 2025
Unprompted review

Reply from Daveandcarteruk

Hi Ben,
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com
so we can look into this further and make things right.
Sincerely,
The Dave and Carter Team