Terrible experience with Londonist at…
Terrible experience with Londonist at Drapery Place. We had booked two rooms for a month, but upon arrival they were not ready and, even worse, in unacceptable hygienic conditions: floors covered with hair and dust, dirty mirrors, and even used contact lenses stuck on the floor.
We immediately requested cleaning, but after more than 4 hours of waiting and endless back-and-forth from the staff (everyone kept saying it wasn’t their responsibility and to speak to someone else), the rooms were cleaned very hastily and unprofessionally. In the end, we had to clean them ourselves, despite having already paid for the initial cleaning service.
The shared kitchen was also in terrible condition: trash on the floor, flies, and overall very dirty.
Considering the very high prices, the service provided was extremely disappointing. I would not recommend this agency.