Will never sell with them again
Will never sell with them again. They listed brand new boots as "good" with some wear (there was NONE that can be proven by pics I took before), a dress as a "top" and considered a Loft dress NWT to be a no label item and wouldn't sell - I fully believe they stole it to keep. Seems like no training went into the people unpacking items. The lack of control over your sale is not worth the low payout for them to facilitate.
September 18, 2025
Unprompted review
Reply from ThredUp
We are so sorry about your experience as this is certainly not what we hope for our sellers! We have requested additional information as we'd like to look further into this. We look forward to hearing from you!