Not as represented, very poor customer response
ThredUp has been a very poor experience. They sell items at an incredibly low price i.e. $1-5. I don't recommend. It would be much more beneficial to simply donate to a local center and take the tax deductions.
September 17, 2025
Unprompted review
Reply from ThredUp
Hello Kris,
Thank you for your feedback. We are so sorry to hear you were disappointed with your payout. We understand how frustrating it is when a payout doesn't meet your expectations, and we sincerely apologize for any confusion or disappointment this may have caused.
We would be happy to take another look at your items and discuss the payout breakdown with you. Please send us an email at support@thredup.com with your Clean Out kit number, and we'll be happy to review with you.