You take test, get bare bones results & are asked to pay for consult where perhaps you can actually learn something. Entire process seems based on next upsell only. Hugely disappointing
August 29, 2025
Reply from 10X Health System
Hello Steven ,
The test you purchased is our 5-Gene Methylation Test, which analyzes the five key genes in your methylation cycle. This process is very important, as it plays a central role in gut health, which in turn influences overall well-being and even cognitive function.
Through this test, we identify which genes are functioning well, which are partially impaired, and which may not be functioning at all. Based on these findings, we recommend supplements specifically tailored to your unique genetic profile. Please know that we would never upsell supplements you do not need—our guidance is always based directly on your results.
A member of our team will be reaching out to explain your results in detail, so you feel fully comfortable and supported on this journey.