OpenLoop Health Reviews 1,154

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service provided, noting the calming environment and the staff's ability to create a welcoming atmosphere. People appreciate the staff's warmth, patience, and thorough explanations of procedures, which help alleviate any initial nervousness. The location is frequently mentioned as beautiful and comfortable, contributing to a positive overall experience. Consumers highlight the professionalism and knowledge of the clinicians, who are commended for their clear and understandable explanations of scan results and recommendations for follow-up actions. Many reviewers express satisfaction with the detailed reports and the peace of mind gained from having a comprehensive understanding of their health. The service is considered a valuable investment in proactive health management.

Based on these reviews

Rated 5 out of 5 stars

The clinician was professional and answered all questions. The video and call quality were both excellent. Most of all I was impressed with the ease and expediency of the appointment. What would have... See more

Rated 5 out of 5 stars

I was very happy with the whole Prenuvo experience. Everyone I worked with was very professional and did a great job. The MRI machine was not as loud as others I have experienced. I was amazed at how... See more

Rated 5 out of 5 stars

I highly recommend getting a prenuvo scan. Being proactive with your health could save your life. I was able to find out areas that I need to pay close attention to prevent health concerns in my futur... See more

Rated 5 out of 5 stars

Found a couple things that otherwise would never have known about! Working on scheduling follow up appts and testing. From beginning to end - my experience with Prenuvo everything has been outstanding... See more

Rated 5 out of 5 stars

Everyone from front reception to the MRI tech to the nurse practitioner were very calm and welcoming. Results came promptly and NP clearly explained all results and answered all my questions (she had... See more

Rated 4 out of 5 stars

The environment, test and report call were all great. There were three areas that had been scanned and my monitored for multiple years(~6) including a Adenoma on the pituitary, fatty cyst in the left... See more

Rated 5 out of 5 stars

The MRI scan was a very nice and quick experience at Las Vegas. The clinician informed me all along the way of the procedure. Today's consultation was very professional and explanatory. The consulta... See more

Rated 5 out of 5 stars

Initially tried Ezra (their competitor) last year which was terrible. They outsource everything to Lenox Hill and other hospitals which was about as customer friendly as a federal prison. Prenuvo wa... See more

Rated 5 out of 5 stars

Garrick did such a nice job at explaining things and was very patient and easy to talk to. He’s an excellent employee.

Rated 5 out of 5 stars

I had some serious concerns about post menopausal bleeding. As a Veteran it was going to take months to get seen by a specialist in order to get an MRI to be sure I did not have cancer. I decided to p... See more

Rated 5 out of 5 stars

Was a very easy and quick experience especially being able to watch something on Netflix during the scan. Received the results quickly and the video meeting was very informative. Great to have a basel... See more

Rated 5 out of 5 stars

I’ve been taking the tirzepatide medication with Claya for 2 months now; going into my third. After having a great discussion with the provider we together decided to change my prescription to help ac... See more

Rated 5 out of 5 stars

Beyond impressive! Jack my NP was brilliant and gave such an easy to understand, yet incredibly informative review of my results. This assessment and analysis with Jack will help inform many d... See more

Rated 5 out of 5 stars

My experience with Prenuvo has been great! Everyone was kind and professional. The scan results are impressive with detailed images and explanations of the results. This really gave me peace of mind a... See more

Rated 5 out of 5 stars

Everyone was great at the clinic and I'm so grateful for the scan. I discovered i have a medical concern that needs immediate attention. This scan may have saved my life!

Rated 5 out of 5 stars

The scanning process was quick to schedule and the day of was made so easy. Staff was extremely friendly and accommodating. Follow up with NP was timely, thorough and informative.

Rated 4 out of 5 stars

I was very pleased with the details, explanation and bedside manner of the physician. I was dissappointed the Prenuvo did not share any of my reports before the call so I could have been prepared wit... See more

Rated 5 out of 5 stars

I recognized very soon in the process that it was a very professionally run medical venue. Providing me a baseline of my overall health to share with my Primary Care Doctor. This "preventive" measur... See more

Rated 5 out of 5 stars

I feel being proactive about health is important. I have know a number people that, by the time they had symptoms and went to the doctor, it was too late. I really enjoyed this they made it feel mor... See more

Rated 5 out of 5 stars

I believe having the ability to get a comprehensive MRI should be part of every individual’s preventive disease healthcare which can result in better outcomes for the patient and for the healthcare in... See more

Rated 5 out of 5 stars

Prenuvo gives you peace of mind when you’re experiencing symptoms you can’t explain. The staff was very understanding of my claustrophobia and gave me coping mechanisms to get me through it comfortabl... See more

Rated 5 out of 5 stars

The clinician was excellent. Extremely knowledgeable and explained everything so that I could fully understand! Highly recommend her

Rated 5 out of 5 stars

From the scheduling to the day of the visit, my scan, and meeting with my nurse, the experience was excellent! I am so happy to be able to get a baseline scan so that I can be proactive in addressing... See more

Rated 4 out of 5 stars

Great people and experience at all phases of test. Scheduling is a bit off. I scheduled a phone consultation with the scheduler for 10:35 but got a video call at 9:35. Worked out great as a video cons... See more

Rated 5 out of 5 stars

From start to finish I was extremely impressed w the whole experience. The facility, staff, process and my clinician was so kind and helpful.

Rated 5 out of 5 stars

I feel medicine and science are fascinating but insurance, the number of people needing medical help and the way of the world makes it hard for doctors to do their job. Having a Prenovo scan as an opt... See more

Rated 5 out of 5 stars

I’m so happy to have had this test and understand my body and have a baseline for things to watch. The facility was wonderful. Rosevelt (the NP) was thorough and compassionate explaining my results.... See more

Rated 5 out of 5 stars

The clinician was so patient and friendly - explained everything I had a concern about - was very calming and gave good direction for next steps! Appreciated her help very much!

Rated 5 out of 5 stars

Answer to prayers and research: the moment of stepping into the clinic-the front desk and MRI tech were very welcoming and the clinic was beautiful. I am extremely glad I had this MRI testing done and... See more

Rated 5 out of 5 stars

I have a greater appreciation for each of the body systems and how to be in relationship to them. I have acquired a peace of mind and gratitude for this body and its functions. The entire Prenuvo expe... See more

Rated 5 out of 5 stars

My questions were all fully answered. Appreciate her recommendations about items I should follow up on with my PCP

Rated 5 out of 5 stars

Tammy went over all the results with me and asked if I had more questions several times. I didn't feel rushed at all and all the findings were very well explained to me.

Rated 5 out of 5 stars

The entire experience was very positive! From the scan with my tech Mike, to the follow up with my nurse Taylor. They both explained everything to me and made me feel very comfortable. My results cam... See more

Rated 5 out of 5 stars

They assured that I understood the process and answered all of my questions. She was very patient with me.

Rated 4 out of 5 stars

Felt like the Clinician was going through the motions, quickly providing bare minimum feedback until I continued to ask probing questions. Take away was that I need to inquire further with specialists... See more

Rated 4 out of 5 stars

The Dr was a great listener and his explanations were well explained. He was not rushed and provided actionable advice.

Rated 5 out of 5 stars

I had some fears about things going on in my body and thought I could have cancer. This gave me the peace of mind to have the whole body checked, and thankfully it came back no masses or cancer. The g... See more

Rated 5 out of 5 stars

Eefrin was professional, friendly, personable, attentive and engaging with her detail of my scan queries. I appreciated her explanations in layman’s terminology that I can understand and ask... See more

Rated 5 out of 5 stars

It’s great getting to “see inside” my body. However, there was cause for many doctor visits ahead.. so, that’s a bummer

Rated 5 out of 5 stars

My clinician was extremely knowledgeable and explained things in a way that I would understand.

Rated 5 out of 5 stars

My clinician was very clear in his explanation of my results and gave some very good recommendations on some possible follow up procedures and tests. Overall a very good experience

Rated 5 out of 5 stars

Everything was great. The complaint, maybe my results should have been ready as I speak with dr.

Rated 5 out of 5 stars

I'm so happy I feel "normal" or how I imagine I should feel. Before treatments I was always hungry. Even after a large meal, I was still hungry and I was getting too heavy. Eventually my blood glu... See more

Rated 5 out of 5 stars

This is a fantastic scan! They set a time for you to speak with a Dr. to discuss findings, it’s about 30 minutes. Prenuvo uploads all your images and findings to your personal portal. They’ve also sen... See more

Rated 5 out of 5 stars

Wonderful service from start to finish, detailed reports with excellent action plans. It’s worth the investment in yourself. The knowledge is the power to help yourself!!

Rated 5 out of 5 stars

I had such an incredible experience at Prenuvo for my whole body MRI. Walking in, I was a little nervous, but the space is so calming and the staff immediately put me at ease. Everyone was warm, p... See more

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Company details

  1. Health Consultant

Written by the company

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 15% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Overall a great experience

The office was very clean, professional and staff were very attentive and responsive to my questions and concerns. The technician that helped during the scan was also very thoughtful and addressed any questions or concerns I had.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Clostophobic? Wear the eye mask, I was fine!

I'm quite clostophobic and they provided me with an eye mask so I simply never looked. Clostophobic people also fear not breathing, the fan they turned on in the MRI made that anxiety go away. Easy! I did not watch videos of what the inside of the machine looked like as I find it's best that I didn't know (clostophobic people probably get what I'm saying, gotta not give your brain any ammunition for imagination). If I had to do it again, I would practice holding my breath and time myself to get more comfortable with that process as you have to do multiple breath holding sessions during the test. It's no big deal, but honestly I haven't held my breath for years and I would have had more confidence with a little practice at home. Team was great, it's calm, my follow up was great.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with the…

I had a fantastic experience with the nurse practitioner review following my Prenuvo scan. She was incredibly thorough, professional, and compassionate. She took the time to clearly explain every finding in a way that was both understandable and reassuring. Her attention to detail and ability to connect the results to my overall health made the experience feel personal and meaningful. I left feeling informed, supported, and confident in my next steps. Prenuvo’s combination of advanced imaging and knowledgeable, caring clinical staff truly sets them apart.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

The entire process from beginning to…

The entire process from beginning to end was spectacular. I have learned more about myself and general care practices from this enhanced screening than I ever knew in my entire life. Excellent and I highly recommend. Thanks again.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Healthcare Meets Hospitality

From start to finish was absolutely awesome. Healthcare meets hospitality. So well done with the details and quality of experience. The best part was being able to watch Netflix during the scan.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Heather was amazing

Heather was amazing. Pleasant and patient and so thorough with the informations. She answered all my questions and addressed any concerns. She was a delight and made the entire process simple and easy to follow.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great option for busy people

The clinician was professional and answered all questions. The video and call quality were both excellent. Most of all I was impressed with the ease and expediency of the appointment. What would have taken an hour drive and an hour long visit was accomplished in 30 minutes from the comfort of my home.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I was very happy with the whole Prenuvo experience. Everyone I worked with was very professional and did a great job. The MRI machine was not as loud as others I have experienced. I was amazed at how many things they check for in the scan results. The report was very detailed, but the info was summarized clearly. The clinician who reviewed the results with me explained everything clearly, and gave me specific recommendations as to what should be followed up on with my doctor. Overall, an excellent experience. I'll definitely do more scans in the future.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Wow! Discovered some issues!

Found a couple things that otherwise would never have known about! Working on scheduling follow up appts and testing. From beginning to end - my experience with Prenuvo everything has been outstanding. I will definitely have another scan in the future!

October 8, 2025
Unprompted review

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