Alexandra Austen

United Kingdom

Reviews

Review of Crafty by Numbers


Rated 5 out of 5 stars

Quality and Customer Service

Unfortunately I had a wrong kit delivered, I sent an email advising in the afternoon and the new kit was sent the following morning. No questions, quibbles or long email chains. Exceptional customer service. The kit was packed with care, instructions and numbers easy to read, paints great quality. One very happy customer.

September 15, 2025
Unprompted review

Reply from Crafty by Numbers

Hi Alexandra,

💛 Thank you so much for your kind and thoughtful review!

We’re truly happy to hear that you had a smooth and positive experience—even when things didn’t go perfectly at first. Mistakes can happen, but it’s our goal to make sure they’re resolved quickly and with care, so we're thrilled that our team could get the correct kit to you without any hassle.

It’s also wonderful to know you’re enjoying the quality of the kit—from the clear instructions and numbering to the carefully packed paints. Knowing that you’re a happy customer means the world to us!

Thanks again for your support—we can’t wait to create more beautiful moments with you. 🎨✨