Clothes never arrived
Clothes never arrived, they refused to refund me my money. Do not waste your time or money with these scammers!!!
Reply from MAUVAIS
Hey Chandler,
We’re really sorry to hear how disappointed you’ve been with this experience. We completely understand your frustration, and we want to reassure you that we’ve been in touch via email to keep you updated throughout.
Your parcel is still in transit with the courier, who unfortunately routed it incorrectly and caused an unexpected delay. We’ve already reached out to them directly and, as of September 16th, they’ve confirmed that it’s moving back through their network.
We appreciate how frustrating this must be and sincerely apologise that it hasn’t been the smooth delivery you deserve. Please rest assured that we’re doing everything we can on our side to get this resolved, and we’ll continue supporting you until your order is safely with you.
The MAUVAIS Team