Personal Information Theives
Had an account for several months then randomly it got suspended due to "an external attack." They wanted me to do a full document dump to their website including me holding an ID and making a transaction on video which I have no idea how I would even do since the account was locked. It's a complete scam to steal your personal information and rob you. STAY AWAY FROM THESE SCAMMERS
Reply from Bitunix: Buy Bitcoin & Crypto
Hi there,
Thank you for sharing your concerns with us. We understand how important it is for users to feel secure and confident while trading, and we take feedback like this very seriously. Please know that we never want our users to feel misled or unsupported.
We’d like the opportunity to review your case in detail and clarify the situation regarding your account. If you could reach out to our live chat and request the Retention Team, we’ll personally review your account history and provide clear, step-by-step updates.
Your trust matters to us, and we truly appreciate the chance to address this properly and ensure your concerns are fully heard.