Val Proulx

United States

Reviews

Review of ThredUp


Rated 1 out of 5 stars

Find anywhere else for your clothes.

Look, you aren't going to make money by giving your clothes to thredup. I have sent multiple bags to them and have made barely anything. Actually 0 after their service fees.
You are better off just giving it away than to be disapointed by the scam that is Thredup.
Sent in designer bags and dresses for them to barely bring in 5$ others to not even be listed.
To be charged to have those items sent back at 5$ a piece.. please.
Maybe I'll open up my own thrift shop and not rob people blind.

September 10, 2025
Unprompted review

Reply from ThredUp

Hello Val,

Thank you for bringing your experience to our attention. We sincerely apologize that your recent Clean Out with us was not a positive one. We are committed to making the selling process as clear and straightforward as possible, and we provide resources like our Selling Guides and Payout Estimators on our site to support this goal.

We value your feedback as it helps us identify areas for improvement. If you would like us to review your specific situation, please contact us at support@thredup.com. We would be happy to discuss this further and explore how we can improve your experience.

Thank you again for taking the time to share your feedback.