Customer service is very good now
Since Corsair took Fanatec under it's wings, the customer service is very good, you get your response in a matter of days and they're actually helpful, which is a very nice improvement.
I had a problem with my Load Cell Kit, which I wired incorrectly and probably destroyed the PCB and they'll send me a new PCB for my Load Cell, which is very nice.
Customer service overall is professional, quick and actually resolves issues.
September 11, 2025
Unprompted review