Completely over priced
Completely over priced - DO NOT USE. I needed some minor work done on a leak under my sink and after an initial reasonable quote, they tripled the price after an inspection. When I asked for a breakdown on hours of work required and cost of parts etc they refused to provide. When I said I didn’t want to proceed they then were going to make me pay an extortionate call out charge so I had no choice but to proceed. I will not be using this company again. AVOID AT ALL COSTS
Reply from PM247
Thank you for your feedback. We’re very sorry to hear about your experience and your concerns about pricing transparency. We understand how frustrating it must have felt to face changes after the initial quote and not receive a clear breakdown of costs.
Our policy is always to provide fixed-price quotes that include parts, labour, and a guarantee—but we regret that this wasn’t communicated to your satisfaction. Please reach out to our customer care team with your job reference so we can review this in detail and address your concerns appropriately.