My customer service phone call was…
My customer service phone call was awesome
My person handled my issue without a problem - but finding a CS phone number and dealing with the bots and email support simply did not work - you should not make it so hard for people to call to get things resolved on complex issues -
September 5, 2025
Reply from Gusto
Hi, Laura! Thanks for sharing this with us. We're glad the rep was able to help, and we completely understand your frustration about reaching us. Your feedback is important, and we’ll use it to improve the support experience.